ITSM EVOLUTION: Empowering The Digital Future of Business
In a post covid world where “Every Company is a Software Company” and “Software Eats the World,” we are in the middle of a dramatic and broad technological and economic shift in which software companies are poised to take over large swathes of the economy, empowering the digital future of business. Adaptability is now the new competitive advantage, which highlights the need for Lean, DevOps and Value Stream Management, as well as for continuous improvement by embracing the principles of ITIL 4.
ITSM Conference returns on February 3rd 2022, to navigate us further in the evolution of IT Service Management. Learn how to design & deliver reliable services that behave efficiently in production, meeting desired customer expectations and consistently add to business value. Address your Hottest Challenges & formulate Your New ITSM Strategies in Just One Day!
Don’t miss this Must-Attend International Event.
PDUs & CPEs credits will be given to the certified participants who will attend the conference.
An upgraded conference experience on your screen!
- International keynote speakers
- Top executives from Greece
- Discussion panel with the participation of the public
- Networking between participants
- One-to-One Sessions with clients, partners and speakers
- Virtual Expo Booths
Speakers
Why ATTEND?
International keynote speakers and case studies from Greece and abroad will highlight successful implementations as well as practical steps in organizing corporate processes and workflows that lead not only to cost reductions but also to improved service and customer experience.
Attendees at the conference will have the opportunity to learn on how the creation of competitive advantages through frameworks such as ITIL 4, Lean IT and Value Stream Management, with added business value can lead to successful outcomes.
PDUs & CPEs credits will be given to the certified participants who will attend the conference.
WHO will Attend?
The IT Service Management Conference is addressed to executives from all levels and units of organizations and businesses, such as:
- CIO
- IT Director
- Infrastructure & Service Manager
- Operations Manager
- System Engineer
- System Administrator
- Developer
- Architect
- Academic researcher
- Business consultant
What will you LEARN?
- Understand how to unlock value with IT service management transformation, providing the modern IT organization with foundational benefits
- How to develop ITSM strategies that can help your organization get customer-centric, delivering a differentiated customer experience
- How to define, measure and communicate the business value of IT
- Understand how to implement Agile and Lean methodologies to help businesses move faster and produce higher-quality offerings in sustainable, healthy work environments
- Get information about ITSM practices for modernizing IT infrastructure for the digital age
Testimonials
Grand Sponsors
Nimaworks (www.nimaworks.com) provides the best blend of technology products and expert consultancy services to help enterprises build next-generation customer experiences and agile and efficient workplaces. Nimaworks portfolio includes market-leading solutions from Atlassian (Platinum Partner in Greece and Cyprus), Zendesk, and Workato. With a lean approach and fast delivery, Nimaworks helps organisations transform ways of working, focusing on IT and Enterprise Service Management, DevOps, Work Management, Customer Service and Integration and Automation as a Service. Our mission is to create state-of-the-art experiences for your customers and employees, so you can focus on what you do best: building and providing your products and services.
About Performance Technologies S.A.
We are a Next Generation IT Integrator. We stay at the forefront of industry developments, constantly upgrading our skill-set through privileged relationships with top Global IT vendors enabling us, in turn, to offer cutting edge solutions to our clients in the most innovative segments of the IT marketplace like Cloud, Big Data & Analytics, Cyber Security, User Experience and Digital Workflows. For more information please visit www.performance.gr
Sponsor
About PeopleCert
PeopleCert is the global leader in the delivery of examination and accreditation services, delivering millions of exams in over 200 countries. Partnering with multi-national organizations and government bodies, PeopleCert develops and delivers market-leading exams worldwide, enabling professionals to reach their full potential and realize their life ambitions through learning.
PeopleCert has a comprehensive portfolio of 700+ exams delivered in 25 languages across 200 countries every year, including the global programs of ITIL® and PRINCE2®.
PeopleCert recently acquired Axelos, a joint venture company created in 2013 by the Cabinet Office on behalf of Her Majesty’s Government (HMG) in the United Kingdom and Capita plc (CPI.L). Axelos is responsible for developing, enhancing, and promoting several best practice methodologies used globally by professionals working primarily in project, programme and portfolio management, IT service management and cyber resilience.
Honorary Support
Livestreaming by
CONEQ provides technical equipment and services to any kind of event. With our Simultaneous Interpretation Systems, Conference Systems, AudioVisual Equipment we support events and provide the best service to our customers. Our professionalism, our high quality of service and state of the art equipment offered to over 600 large and of great significance conferences during the last 5 years have certainly contributed to our constant uptrend. Call us at (+30) 211 2163453. or email us at [email protected]
Organized by
Contact Us
Marianna Zoge, Τ: +30 210 661 7777, ext. 205, E: [email protected]
BOUSSIAS
+30 210 6617777
+30 210 6617778
www.boussias.com